Frequently Asked Questions
Assumptions
Why does the Energy chart show “Excess from Solar” providing more electricity than I use?
During sunny summer months, your solar panels system will often produce more electricity than you consume. This excess electricity becomes a credit based on the energy generation rate and is applied to the current month electric bill. If the credit covers the electric bill and there is a remaining credit balance, then the amount due will be $0 and the remaining credit will be applied to the following month’s bill.
What is included in the upfront cost of my solar system?
The upfront system cost represents what you can expect to pay initially to get your system up and running. Depending on how you finance your system, the upfront cost can be a portion or all of the net system cost. The net system cost is the complete cost of your system after incentives. Solar panels, balance of system components (wiring, mounting hardware, inverter, etc.), and labor for installation are all taken into account in the upfront cost.
Why don’t my energy savings match my bill savings?
There are “fixed charges” on your bill, which are charges that exist no matter how much energy you use. Since your solar panels system can only be used to offset energy related charges (charges on a per kilowatt-hour basis), your bill savings will not exactly match your energy savings.
What is Net Energy Metering Service?
AEP Ohio’s net energy metering service is a special billing tariff, available to customers who generate their own electricity using private generating equipment that is connected to our utility system. To qualify for net metering, your generating equipment must be fueled by a renewable energy resource (solar, wind, biomass, landfill gas, or hydropower) or use a micro-turbine or a fuel cell. Your generating equipment must also be located on your premises behind the meter and be designed to offset part or all of your electric service needs.
How is my electric bill reduced by having a solar panels system?
If AEP Ohio is your Generation Supplier, then our net energy metering service enables you to offset the cost of your total bill from the energy that your generating equipment produces. If you generate more energy than you need, a bill credit (based on the generation component only of your total rate) from the leftover energy is applied to your current month’s bill. If this results in a $0 bill with a portion of the ($) credit amount still remaining, then the remaining credit is applied to future months. You will not receive this credit as a cash payment. If you have a different Generation Supplier, you will need to contact them to learn how the excess electricity is addressed, since their rates and policies can vary.